Privacy Policy

Last Updated: 1 April 2026

At Noak, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

By using our website, you agree to the terms of this Privacy Policy.

POPIA Compliance

We comply with the Protection of Personal Information Act (POPIA) and are committed to ensuring that your personal information is processed lawfully, fairly, and transparently.

Information We Collect

We may collect the following personal information:

• Name and surname
• Email address
• Phone number
• Delivery address
• Billing information
• Order history and preferences

We also collect website usage data through cookies to improve your browsing experience.

How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Communicate with you about your purchases
• Provide customer support
• Improve our website and services
• Prevent fraud and ensure security
• Comply with legal obligations

Sharing of Information

We may share your information with trusted third parties such as courier companies and payment providers to complete your orders.

We do not sell or rent your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access. Our security measures include secure systems, controlled access, and ongoing monitoring.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Object to processing under certain conditions

To exercise your rights, please contact us using the details below.

Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can disable cookies in your browser settings if preferred.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Email: support@noak.co.za